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>I can't even pay for proper support Have you actually tried? I guess it depends on what you consider "proper support", but if you made a reasonable offer I'd
by binarybanana 5y ago
>I can't even pay for proper support
Have you actually tried?
I guess it depends on what you consider "proper support", but if you made a reasonable offer I'd be surprised if most devs wouldn't be happy to add this or that feature, prioritize fixing some bug for you, or troubleshoot some other issue. I mean a lot of them do it for free (me included).
I wonder what kind of software you expect support for, because in my experience most commercial end-user software has meh to terrible support. Exceptions are from small shops with passion projects or large companies, but only if you pay enterprise bucks. Like, how do you get Microsoft to fix a bug in Windows unless you are a big business customer yourself? You can certainly report bugs on their public forum and they might even acknowledge them, but some issues I've had were never fixed after years..
Ironically, with their open source stuff on GitHub you can directly report to their bug tracker where devs see it and it's more transparent what will get fixed and what won't. And then you could at least pay someone.
No doubt, if you pay big money you get great 24/7 support but as an individual it's a mixed bag. YMMV.