And your story also demonstrates the power of marketing and of a company's or product's reputation. Frequently one has already decided to buy from a company bef

And your story also demonstrates the power of marketing and of a company's or product's reputation. Frequently one has already decided to buy from a company before calling Sales to discuss the products, so of course the job of Sales is now much simpler. When I bought my last car I had already decided to buy from a particular brand, all the dealership had to do was point me to the selection they had in stock.