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Having worked in a very large, bureaucratic company I can say that I strongly suspect that just ignoring systemic failures as learning opportunities is also not
by andrewstuart2 5y ago
Having worked in a very large, bureaucratic company I can say that I strongly suspect that just ignoring systemic failures as learning opportunities is also not a sustainable. Too many times I’ve had to yield on something and say “I guess they’ll learn when this fails” only to see them easily move on or get promoted before the failure occurs. They don’t learn their lessons.
I suspect the solution is to find a way to make sure the consequences of the decision are fed back properly into the system directed at the right person. How to do that, I have no idea.
- jfrunyon 5y agoIt's not that you ignore them. But your first step if someone makes a mistake should not be to fire them. Maybe they need some coaching, maybe they have too much access or authority, but everyone makes mistakes. The key is whether or not they learn from them, or keep making them.