Thanks for that link. One related to this one just got me on DVD Netflix's payment settings site. https://grumpy.website/post/0VkVVuQ6t https://grumpy.website

Thanks for that link. One related to this one just got me on DVD Netflix's payment settings site. https://grumpy.website/post/0VkVVuQ6t https://grumpy.website/post/0VkVVuQ6t There is no button to remove your card info. It had my old ZIP code and updating it wasn't working (it would still fail address verification). So to update the value, you are somehow expected to know to clear the field and then save, then enter the correct value and save a second time. Except it doesn't work.[0] What does work is entering a different credit card, saving it, then reentering your original card with the correct ZIP code.[1] So bad design with no affordances and a broken help function, lead to a long-time customer wanting to unsubscribe out of frustration. [0] Neither did the chat function to ask for help. I had to talk to a support person who told me how this was supposed to work. A phone call to support is an expensive cost to a business based on volume. [1] Which made me think they were storing extra info using my card number as a key. And that's not great.