So the rest of the story is that Ohio was the first state to pass a law requiring users be able to cancel subscriptions on-line. So we had to add it back in, bu

So the rest of the story is that Ohio was the first state to pass a law requiring users be able to cancel subscriptions on-line. So we had to add it back in, but only for users in Ohio and it was burried on the site and had like 7 pages of "account saving" stuff. Eventually most states passed similar laws and so we opened it up to all US accounts. I'm not sure what the experience is like today.