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Do you have a reference for that? Struggling to find one, and very interested.
by gumoro 5y ago
Do you have a reference for that? Struggling to find one, and very interested.
- t0mas88 5y agoHere is an English version of something the Dutch regulator wrote: https://www.acm.nl/en/publications/acm-consumers-should-be-able-cancel-online-any-subscriptions-have-been-taken-out-online https://www.acm.nl/en/publications/acm-consumers-should-be-a... And the English version of the government website about it: https://business.gov.nl/regulation/automatic-renewal-subscription/ https://business.gov.nl/regulation/automatic-renewal-subscri... Which says: "Consumers must be able to cancel their agreement in exactly the same way as they signed up for them." As well as disallowing an automatic fixed term renewal. After an initial contract the customer must be allowed to cancel at any point not just yearly. This one had a big impact on the telecom industry a couple of years ago.