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IMHO to not be gamed, management needs to operate on a conceptual level which is similarly sophisticated, or surpasses in sophistication, the conceptual level o
by andrey_utkin 5y ago
IMHO to not be gamed, management needs to operate on a conceptual level which is similarly sophisticated, or surpasses in sophistication, the conceptual level of the employees (or suppliers).
If there's a single KPI and all the reward is tied to that without any balance, sure that will be gamed.
But if there is a well-defined, appropriately complex reward function aligned with the utility of whatever the organization delivers to the outer world, I would consider that a positive.