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> Related PSA: many customer support chat integrations on websites today give the rep a real-time view of all input changes before you actually send anything.

by vosper 5y ago

> Related PSA: many customer support chat integrations on websites today give the rep a real-time view of all input changes before you actually send anything. Related Related PSA: Tools like Logrocket record full-fidelity videos of your entire session on a website. They're great for debugging. It also means you should assume that every website you use has a video of everything you did that people can scrub and search through (it's more than a video actually, it's capturing and re-rendering the DOM, network traffic etc... like I said, amazing for debugging)

bengale 5y ago
https://www.rrweb.io/ https://www.rrweb.io/ Is a cool open source alternative. We use it with sentry to see what causes our exceptions. Also with a lot of these tools you can configure them to redact user input so you don’t capture too much.
matheusmoreira 5y ago
How do I block this?
- JoshuaDavid 5y ago
  Block javascript using something like NoScript (which will still let you allow javascript on specific sites you explicitly approve, but will block JS from running by default).
- kaszanka 5y ago
  Something like ||*.logrocket.network^ ||*.logrocket.io^ ||*.lr-ingest.io^ ||*.logicanalytics.io^ in uBlock/ABP filtering rules would be a good start. Not sure what logicanalytics is exactly, but it's used on logrocket's main page. Using NoScript like the other commenter said is safer though (this won't catch on-premises deployments of logrocket and it will stop blocking it when they change the domain).
  - jspash 5y ago
    You'll want to add hotjar.com to that list. They do the same thing.
  - gorhill 5y ago
    Best to remove `*.`, otherwise your filters will match only subdomains of those domains -- unless that is really what you want to accomplish.
deleted 5y ago
[deleted]
devenvdev 5y ago
We use fullstory which does the same, it's great not only for debugging, our company is Fintech and fraud and compliance departments can't live without it.

by vosper 5y ago

bengale 5y ago

https://www.rrweb.io/ https://www.rrweb.io/ Is a cool open source alternative. We use it with sentry to see what causes our exceptions. Also with a lot of these tools you can configure them to redact user input so you don’t capture too much.

matheusmoreira 5y ago

How do I block this?

JoshuaDavid 5y ago
Block javascript using something like NoScript (which will still let you allow javascript on specific sites you explicitly approve, but will block JS from running by default).
kaszanka 5y ago
Something like ||*.logrocket.network^ ||*.logrocket.io^ ||*.lr-ingest.io^ ||*.logicanalytics.io^ in uBlock/ABP filtering rules would be a good start. Not sure what logicanalytics is exactly, but it's used on logrocket's main page. Using NoScript like the other commenter said is safer though (this won't catch on-premises deployments of logrocket and it will stop blocking it when they change the domain).
- jspash 5y ago
  You'll want to add hotjar.com to that list. They do the same thing.
- gorhill 5y ago
  Best to remove `*.`, otherwise your filters will match only subdomains of those domains -- unless that is really what you want to accomplish.

deleted 5y ago

[deleted]

devenvdev 5y ago

We use fullstory which does the same, it's great not only for debugging, our company is Fintech and fraud and compliance departments can't live without it.