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I still pay for Fastmail, yet I route all messages over to HEY. There's just no replicating the UX (Fastmail's web UI is…suboptimal…and I'm thoroughly over usin

I still pay for Fastmail, yet I route all messages over to HEY. There's just no replicating the UX (Fastmail's web UI is…suboptimal…and I'm thoroughly over using Apple Mail). And there are a ton of neat little touches throughout HEY beyond just the immediate filtering of incoming messages. It's simplistic to think you can just add a few rules on some other system and you're done. I seriously thought about quitting after the Basecamp fiasco, but ultimately realized my entire email workflow is now centered around HEY and it's greatly improved my quality of life. So I use it like I use any other online service from a company I don't particularly like. _shrug_

darthrupert 5y ago
Why don't you like Basecamp? They seem like a really good company in lots of ways. Hey itself is a bit lackluster though.
- creyes 5y ago
  Probably related to this https://news.ycombinator.com/item?id=26944192 https://news.ycombinator.com/item?id=26944192
stavros 5y ago
What's wrong with Fastmail's UI? It's the fastest web app I've used (not just fastest mail app, fastest web app overall).
- juniperplant 5y ago
  I cannot say the same for their Android app. After all, it's basically a wrapper of the web app. Gmail is much faster, I guess because it's native.
ithkuil 5y ago
> ... fiasco Not sure if you had the chance to hear the "other side" of the "fiasco" already. I found it here and it was interesting: https://samharris.org/podcasts/253-corporate-courage/ https://samharris.org/podcasts/253-corporate-courage/
- jaredcwhite 5y ago
  Thanks, I hadn't heard that. I'll be surprised if it sways my opinion but will listen regardless.
  - jaredcwhite 5y ago
    Wow, that was way worse than I feared. Had to shut it off after 20 minutes. I'm diametrically opposed to their worldview.
    - bryan0 5y ago
      That's disappointing. Haven't listened yet, but can you sum up what their (I assume Jason Fried's) worldview is?
    - ithkuil 5y ago
      you're free to have another worldview; it doesn't hurt listening to people who have a different worldview though, especially when it's a viewpoint relevant to the topic (i.e. the founder of basecamp speaking on his point of view). I had a distinct impression from what you wrote that you wish you didn't waste your time listening to his point of view though, which I find a bit sad if true, but you're free to have your worldview after all. I really think that the speed at which some people reach judgement and conclusions is astonishing. It's all so easy; the world is split into two groups "us" and "them", right? the right thinkers and the wrong thinkers. Listen, think, don't jump to conclusions, let things simmer, think again, object to concrete things, ask questions, express your point of view, hold your opinions. I can't make all of that in 20m; lucky you if you have that skill. One of the most interesting parts of the interview (honestly I don't remember if it's before or after your 20m mark), was when Jason mentioned that there were several employees who felt attacked for not speaking up on some political topics at work; "consent by silence", while people just didn't chime in because they just didn't feel like talking about that stuff, yet suddenly they were treated as if they were racists; or others who felt attacked because they didn't use the right words when discussing about these topics. The whole thing easily backfires: imagine all you want is to promote inclusion and non-toxic environment and you end up fuelling the very same problems from the other side. I'm not sure I can reach you and actually have a conversation about that; I have the feeling you'll dismiss me and just because you think you already know what I mean and what I stand for; perhaps just labeled me like "them", whatever that means.

darthrupert 5y ago

Why don't you like Basecamp? They seem like a really good company in lots of ways. Hey itself is a bit lackluster though.

creyes 5y ago
Probably related to this https://news.ycombinator.com/item?id=26944192 https://news.ycombinator.com/item?id=26944192

stavros 5y ago

What's wrong with Fastmail's UI? It's the fastest web app I've used (not just fastest mail app, fastest web app overall).

juniperplant 5y ago
I cannot say the same for their Android app. After all, it's basically a wrapper of the web app. Gmail is much faster, I guess because it's native.

ithkuil 5y ago

> ... fiasco Not sure if you had the chance to hear the "other side" of the "fiasco" already. I found it here and it was interesting: https://samharris.org/podcasts/253-corporate-courage/ https://samharris.org/podcasts/253-corporate-courage/

jaredcwhite 5y ago
Thanks, I hadn't heard that. I'll be surprised if it sways my opinion but will listen regardless.
- jaredcwhite 5y ago
  Wow, that was way worse than I feared. Had to shut it off after 20 minutes. I'm diametrically opposed to their worldview.
  - bryan0 5y ago
    That's disappointing. Haven't listened yet, but can you sum up what their (I assume Jason Fried's) worldview is?
  - ithkuil 5y ago
    you're free to have another worldview; it doesn't hurt listening to people who have a different worldview though, especially when it's a viewpoint relevant to the topic (i.e. the founder of basecamp speaking on his point of view). I had a distinct impression from what you wrote that you wish you didn't waste your time listening to his point of view though, which I find a bit sad if true, but you're free to have your worldview after all. I really think that the speed at which some people reach judgement and conclusions is astonishing. It's all so easy; the world is split into two groups "us" and "them", right? the right thinkers and the wrong thinkers. Listen, think, don't jump to conclusions, let things simmer, think again, object to concrete things, ask questions, express your point of view, hold your opinions. I can't make all of that in 20m; lucky you if you have that skill. One of the most interesting parts of the interview (honestly I don't remember if it's before or after your 20m mark), was when Jason mentioned that there were several employees who felt attacked for not speaking up on some political topics at work; "consent by silence", while people just didn't chime in because they just didn't feel like talking about that stuff, yet suddenly they were treated as if they were racists; or others who felt attacked because they didn't use the right words when discussing about these topics. The whole thing easily backfires: imagine all you want is to promote inclusion and non-toxic environment and you end up fuelling the very same problems from the other side. I'm not sure I can reach you and actually have a conversation about that; I have the feeling you'll dismiss me and just because you think you already know what I mean and what I stand for; perhaps just labeled me like "them", whatever that means.