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^tptacek speaks wisdom here. If you have a client giving you a hard time about your time units, that's probably a client who will be more trouble than they are
by poulsbohemian 5y ago
^tptacek speaks wisdom here. If you have a client giving you a hard time about your time units, that's probably a client who will be more trouble than they are worth. When I was still doing consulting, I got to a point where I steered every client toward monthly retainer billing because I was tired of the ones who wanted to count every hour rather than focus on outcomes.