4 ms·

I wonder if NASA would welcome a live worldwide collaboration to try solve this problem.

beprogrammed 5y ago
Too many cooks in the kitchen. Despite the article trying to phrase it as if they have no idea what to do, they know there computer incredibly well, it's a matter of going through the steps and isolating the problem.
- desktopninja 5y ago
  RE: Too many cooks in the kitchen. Very right. But sometimes I think humans can behave well.
lamontcg 5y ago
The probably 5 people in the world who are domain experts in the Hubble's control system don't really need a hundred backseat drivers, that won't help any. And as someone who has been invited into "war rooms" by managers who do the "you're smart so of course you can help these other smart people stuck on a hard problem" there's a real skill to being able to read the room and know when to back the fuck out of it or just shut the fuck up -- which most intellectuals don't have. Sit and listen for awhile and take it in. Then maybe take your best idea and ask a very toned down question. If the person who seems to be leading the troubleshooting instructs you on why that's wrong, throws in 3 neighboring ideas that also don't work, with 5 reasons you haven't considered for why that's the entirely wrong path, then just nod in agreement and be quiet and see what you can learn from the domain experts. Peppering that team with a dozen outside "experts" is going to be useless because they'll just start getting really defensive after awhile, and even if someone winds up throwing out the right solution they'll probably reflexively reject it. OTOH if that team ASKS for someone who has expertise the team lacks and needs, then go assemble a team skilled at the use of cellphones and the internet to hunt that person down and drag them into the conversation.
- bluGill 5y ago
  Give me 5-10 years at NASA working on Hubble and I can be a domain expert useful in the room. Until then I'm a C++ expert who needs to keep his mouth shut unless asked a difficult C++ question (I wouldn't be surprised if Hubble is written in Ada and they can't possibly have a difficult C++ question).
desktopninja 5y ago
I doubt we (humans) can be respectful enough to each other in truly a global event where an individual partakes in the war room. What I'm thinking here is, and I admit a rather simplistic view ... here is the problem; here is how to observe/debug, submit what you think would be the solution. This would be reviewed/vetted. Most likely school/college/university teams knowledgeable in the subject matter would be the "individuals".
- deleted 5y ago
  [deleted]

Too many cooks in the kitchen. Despite the article trying to phrase it as if they have no idea what to do, they know there computer incredibly well, it's a matter of going through the steps and isolating the problem.

desktopninja 5y ago
RE: Too many cooks in the kitchen. Very right. But sometimes I think humans can behave well.

lamontcg 5y ago

The probably 5 people in the world who are domain experts in the Hubble's control system don't really need a hundred backseat drivers, that won't help any. And as someone who has been invited into "war rooms" by managers who do the "you're smart so of course you can help these other smart people stuck on a hard problem" there's a real skill to being able to read the room and know when to back the fuck out of it or just shut the fuck up -- which most intellectuals don't have. Sit and listen for awhile and take it in. Then maybe take your best idea and ask a very toned down question. If the person who seems to be leading the troubleshooting instructs you on why that's wrong, throws in 3 neighboring ideas that also don't work, with 5 reasons you haven't considered for why that's the entirely wrong path, then just nod in agreement and be quiet and see what you can learn from the domain experts. Peppering that team with a dozen outside "experts" is going to be useless because they'll just start getting really defensive after awhile, and even if someone winds up throwing out the right solution they'll probably reflexively reject it. OTOH if that team ASKS for someone who has expertise the team lacks and needs, then go assemble a team skilled at the use of cellphones and the internet to hunt that person down and drag them into the conversation.

bluGill 5y ago
Give me 5-10 years at NASA working on Hubble and I can be a domain expert useful in the room. Until then I'm a C++ expert who needs to keep his mouth shut unless asked a difficult C++ question (I wouldn't be surprised if Hubble is written in Ada and they can't possibly have a difficult C++ question).

desktopninja 5y ago

I doubt we (humans) can be respectful enough to each other in truly a global event where an individual partakes in the war room. What I'm thinking here is, and I admit a rather simplistic view ... here is the problem; here is how to observe/debug, submit what you think would be the solution. This would be reviewed/vetted. Most likely school/college/university teams knowledgeable in the subject matter would be the "individuals".

deleted 5y ago
[deleted]