I fucking hate the excuses that people who work in agile/scrum give. It's called agile development but sorry I can't fix your issue until a story is created and

I fucking hate the excuses that people who work in agile/scrum give. It's called agile development but sorry I can't fix your issue until a story is created and groomed then sized then we might put it into a Sprint and work on it and then maybe we will put it into a release. "We have a large backlog". How about you take it out of the backlog and work on fixing it or explain to me why it's complicated so I can empathize