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You should not only point out that withholding your data is not a nice to have feature, but also that it is illegal. A lot of gates open up once companies smel
by holistio 5y ago
You should not only point out that withholding your data is not a nice to have feature, but also that it is illegal.
A lot of gates open up once companies smell the power of the law, and anyone from their support likely _has to_ escalate any issue where a lawyer is plausibly mentioned.
- kortilla 5y agoThis can backfire. Support is trained to refer to legal anytime a legal threat is made. This results in amicable support ceasing and all communication going forward being done through lawyers. You have to be prepared to actually go after them using the legal system when you do this.