Same. My personal pet peeve is "workflows", aka, you moved something from To Do to In Progress, and now it's impossible to move back because its not part of one

Same. My personal pet peeve is "workflows", aka, you moved something from To Do to In Progress, and now it's impossible to move back because its not part of one of the allowable paths for a ticket. It's just like... why. PMs spend all this time designing the workflows only to make more work for themselves when everyone needs them to manually move things.