I dunno. From a UXR perspective, issue tracking is frigging amazing. You can learn so much about what the user experience is from just having them tell you wh

I dunno. From a UXR perspective, issue tracking is frigging amazing. You can learn so much about what the user experience is from just having them tell you what's wrong. It's a real bummer though: most of the people responding are about as far removed from UX researchers as you get: almost no ability to put themselves in the shoes of others.