no one I know with a Surface Book at work have had any hardware issues at all. hinge never got loose, docking and undocking from the keyboard works fine and as

no one I know with a Surface Book at work have had any hardware issues at all. hinge never got loose, docking and undocking from the keyboard works fine and as expected, etc. not sure what you're basing your opinion on. maybe people near you have more issues, I dunno.