JIRA is going to be fine. You think their customers are the engineers who use the tool daily, but they are not. Their customers are the managers and bean-counte

JIRA is going to be fine. You think their customers are the engineers who use the tool daily, but they are not. Their customers are the managers and bean-counters that track metrics and numbers at a macro. Their tool helps those roles mostly. I hate JIRA but there is very little else serving these customers.