You're right; He broke their policy. However, to be fair, Comcast isn't very "open" with regard to the policy. You log in, see a graph, click "details" and get

You're right; He broke their policy. However, to be fair, Comcast isn't very "open" with regard to the policy. You log in, see a graph, click "details" and get some mumbo jumbo about only 99% of users exceeding the cap. Clicking "Learn more" takes you to a page that is filled with questions that will deter many users (similar to a EULA - who "really" reads those?!) Up until this blog post, I had absolutely no idea they counted upstream against the cap (I thought it was just downstream)! Sure, it's my fault -- I didn't dig deep enough to find this line in the FAQ: "Data usage, also known as bandwidth usage, is the amount of data, such as images, movies, photos, videos, and other files that customers send, receive, download or upload over a specific period of time." Then again, maybe they should just plainly state that on their site somewhere that both uploads and downloads count against my cap? As a Comcast subscriber, in a similar situation where I am uploading a LOT of data (for work, and cloud based services), this was a rude awakening. Fortunately for me, I'm not using nearly as much bandwidth as he is (last month, I hit 100GB) - but I still wish Comcast was more open. Especially with the world moving towards a more "cloud" based computing (with on demand video!) I mean, their "typical/median use" is laughable in this day and age: Data usage changes over time as our customers use the Internet and the services and applications available for it. Currently, the median data usage by XFINITY Internet customers is approximately 4 - 6 GB each month (these numbers may vary on a monthly basis). This reflects typical residential use of the service for purposes such as sending and receiving email, surfing the Internet, and watching streaming video.