I wrote up a too-long message trying to rationalize some of the repeated animosity directed at Brave Inc in almost every single Brave-related post (for as long

I wrote up a too-long message trying to rationalize some of the repeated animosity directed at Brave Inc in almost every single Brave-related post (for as long as I can remember seeing them on HN), but I'm beginning to think even discussing it at a meta-level would prompt some of the same old repetitive arguments on HN and not be worthwhile. Instead, I'd like to just respond to this small bit of your comment, if you don't mind: >I keep scrolling further expecting to learn something salient about why I shouldn’t trust Brave but instead I see a bunch of people beating on a community rep. A lot of anti-Brave comments are flat out wrong, factually incorrect, or just pure conspiracy/hate. A lot of other anti-Brave comments used to be true but aren't anymore. A few anti-Brave comments still are researched and reasoned. But it feels to me like any and all comments critiquing Brave instantly get either heated responses from Brave fans and/or dismissed entirely by Brave employees, regardless of their validity, which doesn't breed good discussion and typically devolves into argument and/or personal attacks (even from the Brave reps, which probably doesn't help their brand image). Brave has made a lot of mistakes over the years (both in bugs and business decisions they've since reverted). From the company/rep's point of view, they've made mistakes, learned, and improved. From the haters' point of view, the company's laundry list of shady scandals has decimated any trust left of what their reps say, especially when defending what looks like The Next Big Scandal. When those same reps dismiss what is or used to be a legitimate concern (for example, injecting affiliate links into URLs) as just "Brave doesn't do that", it only reinforces whichever perceptions people already have about Brave (those for-Brave see haters with invalid critique, and those attacking Brave see a rep gaslighting or dismissing what they believe to be true). I don't know what the solution to repair Brave's brand is for haters, but it's probably somewhere between acknowledging the mistakes of their past (instead of framing every response in the ultra-present-tense "Brave doesn't do that") and/or providing better educational materials for people to actually learn how Brave works instead of just vaguely knowing "they hide ads, but also show ads, but also something about cryptocurrency, but only if you watch their ads?"