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I completely agree. Use over 250GB? Your internet gets slowed down to molasses until the start of the next month. Customers will notice and adjust. Here, Co

by Splines 15y ago

I completely agree. Use over 250GB? Your internet gets slowed down to molasses until the start of the next month. Customers will notice and adjust. Here, Comcast is saying "we don't want you as a customer", which they're allowed to do, but doesn't generate very much goodwill. Having a clear cap and predictable consequences would be much preferred. I don't know why they also couldn't put a little meter on your comcast.net homepage, showing how much you've used.

mikeash 15y ago
Better yet, charge for overages. I don't know why Comcast wants to dump these customers when instead they could be charging them an extra $40 (or whatever might be reasonable) for each extra 250GB they use.
ScottBurson 15y ago
There is a meter, but it takes some poking around to find it. Go to your account page and click on "Users and Settings".
seabee 15y ago
> Use over 250GB? Your internet gets slowed down to molasses until the start of the next month. Customers will notice and adjust. This is how most sane ISPs deal with it. I really cannot see how disconnecting your customers completely is a better solution - there's certainly no technical reason for it, given that (IIRC) Comcast already have throttling measures for BitTorrent users.