9 ms·
Getting to the Product Manager interview stage
- MattPalmer1086 5y agoSome good advice here. The part about highlighting experience resonated with me. A lot of CVs I see just list the generic duties of each role, not what the candidate achieved in them.
- rahimnathwani 5y agoAmong the things I look for when interviewing PMs: - did they have an impact in the past roles? - will they help us be excellent, by finding and embedding good ideas/practices/tactics from elsewhere? If a PM in 2021 doesn't list achievements on their CV, then they: - haven't bothered to Google something like 'how to create a great CV', or - couldn't separate the great answers from the noise, or - decided their accomplishments weren't worth listing. Bad sign.
- SQueeeeeL 5y agoGlad we're asking PMs to chase resume trends from random blogs instead of just interviewing well and being the right fit for the job.
- rahimnathwani 5y agoFirst, showing achievements on a CV isn't a trend. Second, you can't "just interview well" if your CV doesn't give someone an inkling you might be able to do the job. Third, "being the right fit for the job" includes being able to learn and being able to communicate. A CV that doesn't list accomplishments signals negatively for both of those.
- SQueeeeeL 5y agoWell, I've never heard of listing "achievements" on your resume, and all the articles I see on Google related to this are from Winter and Spring 2021, so at least that verbage is a current fad. I'd consider someone with a pretty trendy CV to be a net negative, it means they endlessly focus on whatever is the latest thing, and not focusing on core principles, but many companies just want to hire people who spend hours optimizing minutiae and ignoring substantial fundamental issues; so this is actually rock solid advice!
- ghaff 5y agoListing achievements/accomplishments/results/whatever, as specifically as possible, has been absolutely standard resume advice for decades. Maybe "achievements" is a trendy term. I don't know as I haven't updated my resume for over 10 years. But the point is that it matters more that you accomplished something specific than that you had this job.
- SQueeeeeL 5y agoOh yeah, that's definitely true! I just get tired of seeing resume formats constantly cycling every year around some vague "trend". People adding headers and sections to their resumes outside of a simple straightforward standard, weird resume advice blogs and on YouTube are probably just desperate for constant content.
- rahimnathwani 5y ago'I've never heard of listing "achievements" on your resume, and all the articles I see on Google related to this are from Winter and Spring 2021' The advice is good now, but it was also good 15+ years ago. The 2004 edition of 'Cover letter magic' contains a heading "Sales and Merchandising: What You Have Accomplished". It says: "You can most positively position your qualifications by defining the scope of your responsibilities and then highlighting your achievements and successes. That means not just saying what you did, but also how well you did it." Note the use of the words 'accomplished', 'achievements', 'successes'. I'm sorry I don't have any older CV books handy.
- ska 5y ago
- JohnWhigham 5y agoOP's blog post said they went through 814 applicants for a PM role. You need some sort of starting screener.
- glenngillen 5y agoYou need to get an interview first. Once you get to that stage, you’re absolutely right!
- kritiko 5y agoHow do you distinguish impact from lack of impact? And how do you validate the PM was actually responsible for that impact?
- rahimnathwani 5y agoI don't understand question #1. Maybe you can rephrase? #2 requires a mix of (i) reference interviews, and (ii) digging into details during candidate interviews. Read these books to learn how: * Who: https://www.amazon.com/Who-Geoff-Smart/dp/0345504194 https://www.amazon.com/Who-Geoff-Smart/dp/0345504194 * Topgrading: https://www.amazon.com/Topgrading-3rd-Promoting-Turbocharges-Performance/dp/1591845262 https://www.amazon.com/Topgrading-3rd-Promoting-Turbocharges...
- kritiko 5y agoThanks for responding. Question 1 is basically how do you define impact? What does a candidate who has not made an impact (or made a negative impact) look like in an interview? The reason I ask is that it strikes me that there are so many intangibles in business outcomes. I'm also curious about how you conduct and benchmark your reference interviewing - I have given lengthy reference interviews for colleagues taking executive roles, but those references were extremely rose-colored. There's no incentive for me to be candid.
- mason55 5y ago(Not the OP) One thing I always ask about but find to be especially helpful with less technical roles is to go into the whole process. Start with what they accomplished but keep digging. What other options did you consider? What were the trade offs? How did you decide your approach was best? What lessons did you learn and how did you apply them in the future? Those questions can all be BSed but at a certain point if you have good answers for them then you at least know what you’re talking about even if it’s all made up. Then I usually combine with some kind of concrete exercise that relates to the actual job. For product managers I like to give some kind of product strategy (either something we’ve done or something we’d never do to avoid people feeling like they are doing free work) and have them put together a product proposal. The more junior they are the more guidance they get and the more it’s a test of turning a discussion of features into clear requirement. If they’re more senior it’s about turning strategy into a clear product. The second part has caught a number of people who said the right things but couldn’t execute, or at least not in a way that was compatible with our culture.
- aedocw 5y agoThis is pretty good guidance on crafting a solid resume for a product manager: https://www.productlessons.xyz/article/product-manager-resume-with-examples-keywords https://www.productlessons.xyz/article/product-manager-resum...
- MeinBlutIstBlau 5y agoI've never known about this and never once had someone mention it to me. Which is exactly why I'm going to be doing it now.
- roboben 5y agoHey Glenn, are you open from applicants based in Europe? Considering to apply :)
- glenngillen 5y agoUnfortunately not for _my_ open roles, but there’s every chance one of the other teams currently has open roles in Europe: https://www.hashicorp.com/jobs https://www.hashicorp.com/jobs
- phillipcarter 5y agoCan confirm the importance of a thoughtful cover letter, both from the hiring and job hunting perspective. I am glad to see more people move away from the 2010s-era-Google-focused approach to hiring where human elements of a job are stripped away and the interview is merely another test to ace.
- bilal4hmed 5y agoAny solid senior software engineer resume samples? I need to update mine as I start looking for jobs. Not a lot of samples talk about how to format it when youve been at one company for a long time with multiple roles.
- piptastic 5y agoprobably just something like this: [total year range] Name of Company -> indent [year range of last position] position title duties, interesting projects -> indent [year range of 2nd to last] position title duties, interesting projects Maybe include months for the individual roles depending on how short the year ranges are
- slymon99 5y agoI'd recommend prioritizing impact over "duties, interesting projects", especially quantatative impact e.g. "built widget that increased x by y%" I'd also always include months
- ghaff 5y agoOnce you get fairly far into your career, covering each title separately adds up to a lot of uninteresting text. My two (now 3) long-term jobs, my titles varied but my fundamental role didn't--though my responsibilities increased. (And often didn't go by my official title anyway.) I just looked at my (out-dated) resume and, for my first two long-term jobs, I just put the years, one of two specific titles, and a list of major accomplishments. That said, I've never had to go through an HR screen so my resume probably never mattered much.
- ska 5y ago"senior" is such a loose category now in tech I find it almost useless, ranging from "no longer needs constant handholding" to "can run this show". Assuming you are talking more to the latter part of that spectrum, this is what I would expect to see: 1) A rough timeline (say down to month or quarter resolution) of roles within that company (and others if you have them), with a concise role description focused on what you were responsible for; give me an idea of your day-to-day in that role. 2) Projects and achievements. "Shipped X" "Added Y capability" "Improved Q performance by U %" is much stronger than "Worked on Z subsystem". Be prepared to describe anything in here in great detail if asked. Group achievements are fine but call out what you did (e.g. "Part of X team, delivering 9mm in new revenue by adding [system]. My contribution was [describe]). 3) Strengths and skills. Be honest but blow your own horn a bit. Anything you claim here a good hiring manager will consider testing. 4) Maybe education & certs etc., depends on relevance and position Hiring managers want to understand the impact you've had before, and what you may bring to their team. If you write yourself up as a fungible IC, that's how you'll be pigeonholed. Formatting. No more than 2 pages for an engineering position. Making it stand out a bit isn't bad, but much more important to make it clear and easy to read.Personally I don't care too much about format unless it is hard to follow. Two classic ways to do this are time-based (so all above is interleaved) or functionally (e.g. a short role timeline, but also a project area, etc.). They are both fine if written well, but concentrate on the story it tells. Honestly people are more used to the first format (timeline) but be careful not to bury your strengths if you do. If you chose the second approach to more easily emphasize them, make it clear by formatting. Finally - remember a resume should not be a mere logbook of your work, more of a highlight reel.
- kritiko 5y agoMy cynical take on the "highlighting experience" section is that you should find some vanity metrics associated with your product or company and take credit for them. Which actually probably does correlate well to success in a PM role. My tip to get to the interview stage: get a referral. Trying to be 1 in 814 on resume and cover letter alone is brutal odds.
- baby-yoda 5y agocynical take: here is the opinion of one singular hiring manager. do things this way because this person likes things that way. however out in the wild you have zero insight on the preferences of every n=1 situation. despite this huge asymmetry you should spend a bunch of time trying to impress n=1. and even then, after all of this, you're still one out of roughly 1,000. good luck.
- glenngillen 5y agoAbsolutely true. Which is why I call out the end you shouldn’t treat this as some kind of dogma. If you’re not getting to the interview stage you at least need to have a process to reflect on why and iterate on it.
- baby-yoda 5y agoHi Glenn, thanks for the reply. Didn't mean to direct my comment at you in particular, moreso at the job market in general. we all fall on different parts of the job seeking spectrum with relative opportunities for improvement, just trying to keep the numbers aspect from being downplayed.
- glenngillen 5y agoEither way, me or the job market, you’re right! :) Which I hope bodes very well for your own hiring process whichever side of the table you’re on in the future. Best wishes and best of luck.
- NearAP 5y ago1) I agree with the overall thrust of listing achievements instead of just generic duties. However I would say that it can be difficult to do in some instances and so shouldn't be taken as dogma. It's even more difficult to do when you work in very large enterprises (where there are multiple layers of management and you own a very small bit but you do it exceedingly well) 2) I disagree with the listing of job title unless it's generic i.e. instead of 'Senior Product Manager', I think hiring managers should instead expect 'Product Manager'. This is important because titles differ wildly across companies. I have seen a large number of companies (especially startups) title a job as 'Director Product Management' or 'Head of Product' but the requirement is looking for someone with 3+ years of experience. In some other companies, a 'Director' must have multiple reports including a manager of others reporting to them while in others a Director is an Individual Contributor. Blend (the FinTech company) has an article on this - [a] 3) Unfortunately, companies (including Recruiters) still filter by Name brand schools (unless you have some exceptional public profile) so putting your brand name school at the top still looks good. If LinkedIn generates your resume, it will put your school at the top. [a] - https://blend.com/blog/life/job-titles/ https://blend.com/blog/life/job-titles/
- ska 5y agore 2: as you note, many titles are next to useless without other information, but if you have had more than one role in a company that can help shape the arc. On the other hand, every position needs a concise role description precisely because titles are not often comparable across orgs.
- logifail 5y ago> Instead, consider something like this [snip] Scoped down intial launch requirements ...and after all that, don't forget to use your spell checker _and_ then get someone with good language skills to proof-read your application.
- Mc91 5y agoWhen I was looking for work two years ago, I sent around my software engineer resume but was not getting many responses. So I looked at ten job listings for open positions and analyzed them for many things. Most of them said they wanted a software engineer, one said they wanted a software developer, one used both terms. Two companies asked for knowledge of data structures and algorithms. Three asked for someone who could write maintainable code. One thing I noticed - mention of having high impact. Mention of agile, iteration, fast pace. Lots of mentions of team collaboration. Mention of being able to ship features, fix bugs, and learn. My resume was mostly about what languages I knew and the like, I rewrote it to use words like collaboration, impact, agile and the like (all of which were true, I just didn't use the word collaborate in my resume, or mention I collaborated with product owners, UX etc.) Basically my new rewritten resume was a regurgitation of the job listing commonalities - but an honest one as I had been working scrum, collaborating etc., I just left that out of my resume and instead put technical buzzwords. Once I made the change I began to get more responses.
- didntknowya 5y agoMost recruiters use a software to screen CVs before an actual human even reads them. If you don't have enough of the buzzwords then unfortunately it doesn't go through.
- ArkanExplorer 5y agoHi Glenn, how are you finding hiring for product-type roles right now, at this stage of the pandemic recovery? I'm interested in moving to the USA from Australia with the special E3 visa* available to Aussie professionals, but I suspect that the job market needs to be kinda hot already, for me to get a look in (given the initial inconvenience and uncertainty of hiring a non-American). *Similar process to hiring a Canadian
- glenngillen 5y agoWe don’t hire to relocate people so I don’t have direct and current experience to speak to there. I’d be curious to know how much it’s happening given the shift to more remote working over the past year. I’d agree in principle though that it requires a hot and supply constrained market. The process and costs for the employer are no joke and so it really makes the most sense when you’ve got few other options. My experience with the E3 specifically (I relocated on one a decade ago) is just the lack of knowledge about it. Employers are familiar with H1B but very few were familiar with an E3. I ended up having to time and time again say something like “I’m eligible for a visa that’s very similar to an H1B, but with a higher likelihood of unused allocation. So it should be easier”. Even post offer the legal and relocation team I was matched up with needed a lot of coaching and correction to handle an E3 despite being a specialist immigration firm. I’ve heard stories from others that were a lot less painful, mainly because they got to choose their own immigration lawyers who had specific E3 experience. I was joining a big company by that point and so had to go through the firm and process they were already on retainer with. YMMV.