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Since Peloton has sold subscriptions from day 1, this probably shouldn't be a surprise to anyone. The worst part of this story is that the device killed a chil

Since Peloton has sold subscriptions from day 1, this probably shouldn't be a surprise to anyone. The worst part of this story is that the device killed a child and they're using that as the reason to collect monthly ransom. It sounds like a Sopranos episode: Make your monthly payments or we might hurt your kid.

jbigelow76 5y ago
Yeah, that's pretty fucked up. Peloton provided a comment but didn't indicate why the TreadLock code couldn't be provided without the subscription, obviously because there is no defensible technical reason they couldn't do so.
pb77 5y ago
Am i missing something, if a treadmill has a subscription, the kid can still run on it right?, is it some kind of fingerprint or face authentication that would stop a kid from running.
- detaro 5y ago
  If you have a subscription, you can set a password.
  - CitrusFruits 5y ago
    I mean, they gotta be able to make a free account SKU though that has nothing but "Just Run" enabled. On the flip side, I wonder who bought a Peloton treadmill and didn't intend on getting the subscription service. Not that it makes it right, but I imagine most people already pay for it and the number of affected users is quite low.
    - detaro 5y ago
      "Intend on" when they bought it, sure. Wouldn't be surprised if quite a few people found they don't actually want to stick with the subscription - although then admittedly returning it and getting something else sounds like a good deal, even if it's hassle.
- xeromal 5y ago
  The subscriptiion allows you to set a pin
kderbyma 5y ago
This is the trend of supporting companies like this .... I don't support cartels where possible. I haven't supported amazon for years...that's the price. People need to care. stop asking for someone to do something unless it's stop paying...that's the solution.
- deleted 5y ago
  [deleted]
lordlimecat 5y ago
It’s a surprise because you cannot retroactively change the terms of a purchase. This is probably illegal, and while Peloton is probably relying on their voluntary recall to mitigate this risk (“look, you can just get your money back”) that probably does not solve it. Even with free returns they are attempting to unilaterally change the terms of the purchase to their own benefit, and for no benefit to the consumer. Honestly I look forward to seeing the lawsuits that come out of it, to remind companies that contract law does apply to them.

jbigelow76 5y ago

Yeah, that's pretty fucked up. Peloton provided a comment but didn't indicate why the TreadLock code couldn't be provided without the subscription, obviously because there is no defensible technical reason they couldn't do so.

pb77 5y ago

Am i missing something, if a treadmill has a subscription, the kid can still run on it right?, is it some kind of fingerprint or face authentication that would stop a kid from running.

detaro 5y ago
If you have a subscription, you can set a password.
- CitrusFruits 5y ago
  I mean, they gotta be able to make a free account SKU though that has nothing but "Just Run" enabled. On the flip side, I wonder who bought a Peloton treadmill and didn't intend on getting the subscription service. Not that it makes it right, but I imagine most people already pay for it and the number of affected users is quite low.
  - detaro 5y ago
    "Intend on" when they bought it, sure. Wouldn't be surprised if quite a few people found they don't actually want to stick with the subscription - although then admittedly returning it and getting something else sounds like a good deal, even if it's hassle.
xeromal 5y ago
The subscriptiion allows you to set a pin

kderbyma 5y ago

This is the trend of supporting companies like this .... I don't support cartels where possible. I haven't supported amazon for years...that's the price. People need to care. stop asking for someone to do something unless it's stop paying...that's the solution.

deleted 5y ago
[deleted]

lordlimecat 5y ago

It’s a surprise because you cannot retroactively change the terms of a purchase. This is probably illegal, and while Peloton is probably relying on their voluntary recall to mitigate this risk (“look, you can just get your money back”) that probably does not solve it. Even with free returns they are attempting to unilaterally change the terms of the purchase to their own benefit, and for no benefit to the consumer. Honestly I look forward to seeing the lawsuits that come out of it, to remind companies that contract law does apply to them.