5 ms·
Almost any mainstream business metric. Here is a brief and incomplete sample: Revenue, net income, employee head count, customer satisfaction, customer retenti
by xibalba 5y ago
Almost any mainstream business metric. Here is a brief and incomplete sample:
Revenue, net income, employee head count, customer satisfaction, customer retention, customer lifetime value, return on invested capital, end price reduction for customers, stock price and market capitalization, SKUs available for sale, new products/services launched, etc etc.
- void_mint 5y agoThe "productivity" of a company by these definitions is almost totally unrelated to the productivity of its employees. Amazon could downsize by 90% and most of these would still hold up.
- NathanKP 5y agoAs a current Amazon employee I have to say that is pretty ludicrous. If you actually think Amazon could scale back to 10% of it's current employees without losing massive forward momentum and capacity to deliver results then I don't know what to say. All those metrics would suffer greatly in both the short and long term. In order to scale back that far without suffering negative results you'd have to assume that those 90% of people aren't doing much day to day, so their loss would not be felt, and that is frankly not true and kind of insulting to the hard work that Amazon employees do.
- void_mint 5y agoIf a company makes a lot of money, does that mean every employee is responsible for generating the money they made? Is it possible to make a lot of money with not a lot of employees? Does Amazon make less money when employees take a lot of PTO? I'll add 90% was hyperbole.
- xibalba 5y agoJust to be clear, I am using the word "productivity" in a very general sense: output over input. I'm not sure I understand your reasoning. How would any of these metrics not rapidly collapse under a 90% workforce cut? Are you assuming that the majority of Amazon is somehow automated? It definitely isn't.
- frumper 5y agoIf Amazon downsized by 90% then they couldnt drive by my house two to three times a day so I can quickly get my prime widgets.
- astrange 5y agoThose aren't employees, so it's ok as long as they keep the capital assets. (I think.)
- dimitrios1 5y agoBy those metrics, IKEA fits the bill as well. But at what point do we qualify productivity with some measure of quality? You'd be hard pressed to argue IKEA produces quality. For all the laurels and new features and gadgets and gizmos have produced, very few AWS offerings or new Amazon products are considered best in class.
- ptudan 5y agoTop of market quality is obviously not IKEAs goal. There is no one in IKEA corporate who would argue differently. IKEA makes cheap, good enough furniture. Similar to Amazon's approach. You can't argue that either is not hitting a certain high quality bar when neither are striving for it. Disclaimer: I work for AMZN
- rightbyte 5y agoIkea has more similarities with Apple than Amazon. Amazon is a mishmash of stuff being sold, like Dollarstore or whatever. Ikea is more like the Apple store. Ikea is a streamlined and well thought out experience.
- dimitrios1 5y ago> Ikea is a streamlined and well thought out experience. It's so fascinating how diverse people's viewpoints are! My first experience of IKEA was that it was a confusing, frustrating, poorly laid out and inefficient labyrinth designed to get you lost, and also funnel you to the "hot dog" items that make them the majority of their profit. I've taken many of my parents and observed similarly people's parents and grandparents of friends get just as frustrated and confused at the layout. For god sakes, I just want to be able to walk in, go to the "kitchen decor" get what I need, and walk out. I don't want an "experience", but I digress.
- influx 5y agoWhat cloud provider is better than AWS?
- retrocryptid 5y agoand then you divide it by # of employees and get something kind of low.
- Brian_K_White 5y agoDoubt it
- ipaddr 5y agoCustomer lifetime value for non-prime members is under $1,000, $2300 for prime. Not exactly the leader. Amazon has 12 million skus walmart 75 million. End price reduction? Amazon is rarely the cheapest. Employee headcount, is more or less better? Things always seem rosier.
- asdfman123 5y agoAnd Amazon is very successful because it has dominated one of the main reasons we use the internet: online shopping. Comparing online shopping revenue to social media revenue kind of feels like comparing apples to oranges to me.