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I've ordered one of these. Were supposed to ship on may 30. Got no message from them but the site now says 27 of July. Wrote to them to ask what's up but haven'

I've ordered one of these. Were supposed to ship on may 30. Got no message from them but the site now says 27 of July. Wrote to them to ask what's up but haven't recieved a response, they did however post an update about that they've started shipping (it still says july 27 for me though). It's probably a great clock and some people seem to have gotten it. But at this stage I'm unsure if I'm going to get it and haven't heard from them

squarefoot 5y ago
Chip shortage probably. It's affecting a lot of products, not just high end video cards.
- serf 5y ago
  re-emphasizing OPs point : the chip shortage is a poor excuse for a non-responsive customer service system. it's an OK excuse for delayed shipment -- but the customer won't ever understand that as a reason if they don't respond to customer service channels.
- yitchelle 5y ago
  Also cars. Production lines are closed down for weeks due shortage.
ddlsmurf 5y ago
Chip shortage is an issue, but they're definitely coming out, can tell by the chatter on discord. If you want to ask them about it, come on it and tag @sqfmi .
- gammalost 5y ago
  I get that you're trying to help. But when crowdsupply has a specific page that says "contact the product creator" then I kind of expect to get a response using it. Having to tag a specific person on a discord server is in my opinion asking too much from a customer. But everybody else here seems to have gotten theirs, even the person with the same delivery date as me. So I have a bit more faith in it arriving sooner rather than later
craftinator 5y ago
I had the same ship date as you, and got mine yesterday. Lot of fun to play with. My case was a bit nasty, seemed the injection mold was just a touch off, but I printed my own case so not a big deal.
alfongj 5y ago
I got mine two days ago
CraigJPerry 5y ago
Mine had that same updated date but it arrived last week. I haven’t played with the code yet but i did wear it one day last week and no complaints
nucleardog 5y ago
FWIW, I was also in this last batch and mine arrived a week or two back. It was exactly as described (I grabbed the aluminum case as well and it's awesome). Was shipped by Mouser for me (Canada). It may be misplaced faith, but nothing about the process seemed fly-by-night or in any way indicative that you _wouldn't_ get the product, or it wouldn't be as described.
canadianfella 5y ago
Were?

squarefoot 5y ago

Chip shortage probably. It's affecting a lot of products, not just high end video cards.

serf 5y ago
re-emphasizing OPs point : the chip shortage is a poor excuse for a non-responsive customer service system. it's an OK excuse for delayed shipment -- but the customer won't ever understand that as a reason if they don't respond to customer service channels.
yitchelle 5y ago
Also cars. Production lines are closed down for weeks due shortage.

ddlsmurf 5y ago

Chip shortage is an issue, but they're definitely coming out, can tell by the chatter on discord. If you want to ask them about it, come on it and tag @sqfmi .

gammalost 5y ago
I get that you're trying to help. But when crowdsupply has a specific page that says "contact the product creator" then I kind of expect to get a response using it. Having to tag a specific person on a discord server is in my opinion asking too much from a customer. But everybody else here seems to have gotten theirs, even the person with the same delivery date as me. So I have a bit more faith in it arriving sooner rather than later

craftinator 5y ago

I had the same ship date as you, and got mine yesterday. Lot of fun to play with. My case was a bit nasty, seemed the injection mold was just a touch off, but I printed my own case so not a big deal.

alfongj 5y ago

I got mine two days ago

CraigJPerry 5y ago

Mine had that same updated date but it arrived last week. I haven’t played with the code yet but i did wear it one day last week and no complaints

nucleardog 5y ago

FWIW, I was also in this last batch and mine arrived a week or two back. It was exactly as described (I grabbed the aluminum case as well and it's awesome). Was shipped by Mouser for me (Canada). It may be misplaced faith, but nothing about the process seemed fly-by-night or in any way indicative that you _wouldn't_ get the product, or it wouldn't be as described.

canadianfella 5y ago

Were?