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This is a side project by my company, PaperG, which is intended to help small businesses. Most SMBs we work with try to manage social accounts, but quickly get
by greattypo 15y ago
This is a side project by my company, PaperG, which is intended to help small businesses. Most SMBs we work with try to manage social accounts, but quickly get burned out trying to keep up and leave them dormant.
Polly.IM helps automate routine things (thanking new followers with coupons, responding to check-ins, etc). It also helps identify and and suggest responses to other things like compliments, complaints, suggestions, etc. using our sentiment analysis tech.
Would welcome any feedback or suggestions from HN!
- jmjerlecki 15y agoI think a nice touch would be to auto follow or make it a selection that users can toggle on or off. Let's say someone tweets at my business, I think it adds a nice touch if the business auto follows the user who took the time to tweet about me.
- iamvictorious 15y agothat's a great idea. we wanted to release a minimal viable product first to get feedback and ideas for new features. our beta actually already yielded a lot of helpful suggestions like allowing manual approval/editing as well as enabling auto-generated coupons for new followers. we definitely will allow more granular control going forward.