AWS has the advantage of having so many engineers behind the scenes available for firefighting with a culture of pushing more than is reasonable that as a custo

AWS has the advantage of having so many engineers behind the scenes available for firefighting with a culture of pushing more than is reasonable that as a customer, that would sort of disappear. They simply have to occasionally make trade offs between unrealistic development/feature request goals and firefighting whenever the firefighting is needed. This also acts as another form of pressure to work even more to meet timeline goals. Don't let your developers know that you're expecting them to always be behind, infinitely queued up with work, and constantly in emergency mode and they won't have much time to think about what's really going on and how efficiency is being pushed at the cost of their sanity.