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I think a lot of reluctance to communicate problems is due to a lack of trust. If you are building an environment where management supports staff and mentors th

I think a lot of reluctance to communicate problems is due to a lack of trust. If you are building an environment where management supports staff and mentors them, I believe it creates a culture where staff are also more likely to do the same with each other. In my experience this type of culture is quite rare, and I think it's great that you are encouraging this in your own organization.

steve_adams_86 5y ago
I completely agree that it’s a matter of trust – I really like that observation. At my current company I find the people I work with to be exceptionally good at support and mentoring, and it’s a real luxury. I can comfortably admit I’m rusty on some math or find certain tasks in Rust challenging, and I’m just met with support and encouragement. We might hit a whiteboard or share strategies to solve types of problems, and there’s no moment of wondering why I’m not already proficient. Even if I struggle with a problem in my area of focus, where I’m expected to know the most, they never treat me like I should know better or like they’re somehow disappointed. So while I hope I contribute to that culture of support and mentoring, I can’t help but point out that my team makes it effortless and I’m very fortunate for that. Like you mentioned, it really is rare.