It is bonkers to me how bad stores are in general, except for Steam. Nintendo’s e-shop is so slow, and the PlayStation Network stuff is soooooo impossible to us

It is bonkers to me how bad stores are in general, except for Steam. Nintendo’s e-shop is so slow, and the PlayStation Network stuff is soooooo impossible to use that it usually takes me at least 2 tries to buy a thing even when I want it. Do these companies not realize that this loses them money?? My dream would be to do a gig of performance tuning for these companies on their store platforms, cuz they clearly need it.