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This is fair. Warranty and customer service abuse is one of the biggest reasons that shipping hackable hardware is a pain. For every 1 person who knows what th
by PragmaticPulp 5y ago
This is fair.
Warranty and customer service abuse is one of the biggest reasons that shipping hackable hardware is a pain. For every 1 person who knows what they’re doing when they mod their device, there are at least 10 or more who will try to get customer support, refunds, or warranty claims going when they get in over their head after copy-and-pasting commands from the internet to mod their device.
I think it’s reasonable to expect users who modify their hardware to forfeit their warranty rights. The company making these devices shouldn’t have to warranty or support every untested, 3rd-party modification.