> We (the developers) finally figured out it was because it gave the business people work to do that was more interesting than what they were really supposed to

> We (the developers) finally figured out it was because it gave the business people work to do that was more interesting than what they were really supposed to be doing. Did you get them to confirm this hypothesis? Or did you just figure it out by deduction and projection? This is an honest question. I work on both sides - dev and design, and so am privy of the driving forces behind the projects. Sometimes they could include personal agendas but are almost never limited to those. And I have had cases where I had to ask questions in confidence to uncover the political forces. Have you had the opportunity to ask such questions and confirm your suspicions?