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People certainly get worked up about how Elon companies don't fit the traditional mold. But I think there are some good reasons why that is. Mostly this comes d
by MobiusHorizons 5y ago
People certainly get worked up about how Elon companies don't fit the traditional mold. But I think there are some good reasons why that is. Mostly this comes down to the "we'll just fix it later" mentality, but without an actual process for fixing real user devices when the "engineering tradeoffs" inevitably produce a broken experience long before an item of that quality should fail.
the second issue is that the severity of failure is not always taken into account. In your example of the Prius radio, there are several important differences IMO. The radio of a prius has much more limited scope than that of a tesla. It is a pain if it breaks, but you can replace it with something aftermarket and everything will be fine. While it is still possible to drive the car with a non-functioning touch screen, a lot more features will be missing, including climate control and the reversing camera. Additionally these units consistently failed early and Tesla initially didn't fix them under warranty.
A similar issue (failure of the display due to worn out eMMC after 5-6y) triggered a recall after pressure from the NHTSA.
https://www.theverge.com/2021/2/2/22262072/tesla-display-failure-flash-mcu-recall-model-s-x-nhtsa https://www.theverge.com/2021/2/2/22262072/tesla-display-fai...