From the article: > Mr. Hollowell, 39, was angry. “You can sunset the service, but at least let me use the camera,” he said. “It just did nothing.” > Many hav

From the article: > Mr. Hollowell, 39, was angry. “You can sunset the service, but at least let me use the camera,” he said. “It just did nothing.” > Many have learned a hard lesson about what it means to be an Amazon customer. Even when you’re paying lots of money, you are a guinea pig at the whims of a company endlessly striving to innovate. At any moment, the company could surprise you with an unwelcome change to an Amazon product you own or decide to kill it altogether.