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The first email was useful to someone! An apology email is useless to everyone.
by cheschire 5y ago
The first email was useful to someone! An apology email is useless to everyone.
- diegoperini 5y agoI disagree, it's definitely useful. It's useless only if it feels/is dishonest. One way to avoid sounding dishonest is letting the dev team write the small apology piece.