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Everyone say "just call them!", but you all forget: he's an international customer (from blog's about page, he's from Latvia). If he call them, he will have to
by rabc 15y ago
Everyone say "just call them!", but you all forget: he's an international customer (from blog's about page, he's from Latvia).
If he call them, he will have to spend more money in international phone call just because Apple make this a big bureaucracy.
I'm outside U.S. too, and had to call once. Yes, the person solved my problem really quickly, but everything could be made in a single email.
- k7d 15y agoYou are right. I just spent 25 min on a phone with them and I'm pretty much were I was. Hoping it will get escalated now... ps. I could use Skype for cheaper calls but they are not very reliable. I have been using Skype for conf calls for ages so I should know