I live in a smaller metropolitan area in the southeast and 400 down/20 up is $95 a month because I don’t bundle it with other services. Fast.com maxes at 200 do

I live in a smaller metropolitan area in the southeast and 400 down/20 up is $95 a month because I don’t bundle it with other services. Fast.com maxes at 200 down so I think they are throttling certain things. I get 400 when using their Speedtest. I want to do some automated testing/logging throughout the day for a good month to have some good data to share with them but not having any broadband alternatives means they ultimately don’t care. I had the faster service for a year when it was randomly set back to the base speed. Calling and complaining about it and it gets fixed but no compensation as I couldn’t tell them exactly when it was changed and they had ‘no clue’. This was after arguing over a $99 upgrade fee initially when I increased speed. She said it was required for the tech to ensure my service was working properly. But wouldn’t have to send a tech to my home. I got that fee waived eventually after explaining I was trying to pay them extra every month and I knew for a fact a tech wasn’t doing anything specific to my account to ensure it worked as I used to work at charter and knew the provisioning process. Oh yah... they were just as scummy of a company to work for. I can only imagine things will get worse with Spectrum after their ‘no caps’ agreement expires from the Time Warner merger.