Why can't it be both? They accept it as a fact of life but also lose confidence. I understand why links get broken and accept that it can happen but when it doe

Why can't it be both? They accept it as a fact of life but also lose confidence. I understand why links get broken and accept that it can happen but when it does, I try to stray away from that website. Non-techie websurfers probably don't even understand why the link is broken so they get even more confused. One one hand they might think it's their fault but on the other hand, they might assume the entire website stopped working.