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Evernote has been really stupid recently. They created a new version of their desktop app which does not include all the functions of the previous app. I can't

Evernote has been really stupid recently. They created a new version of their desktop app which does not include all the functions of the previous app. I can't even set default font and size now. I had to use their legacy version. This totally breaks the trust and I am moving my stuff out and will no longer renew my subscription. Evernote also refuses to create multiple level of notebooks and manual order of notes. They also have strange user accounts on their user forum proactively denounce feature requests. Every time I search for a new feature request supported from many users will end up see a few familiar accounts claiming you don't need the new feature. I was like, who the heck are those people?

dkarl 5y ago
I don't participate in the Evernote forums, but I have been a heavy user of Evernote since 2014, and I've seen other simple apps that I liked and depended on go into an obnoxious feature spiral as they desperately tried to unlock a higher level of market share, leading to degradation of usability and reliability. I'm happy for Evernote to let the product "stagnate" in a form that is useful and reliable for me, so I can understand why some people are vocal about Evernote not expanding their scope. However, if they take away my ability to set the default font size, or create multiple notebooks, I will probably leave as well. Taking away multiple notebooks would break a lot of my use cases. Maybe I am already using the legacy version?
- temp8964 5y ago
  Sorry with the confusion. "multiple levels of notebooks" is a separated topic. And I forgot to type "levels of"... But if you didn't notice the change of default font and font size, may be you are using the legacy version.
fencepost 5y ago
Evernote has been really stupid recently. They created a new version of their desktop app which does not include all the functions of the previous app. Sounds like what Microsoft did with OneNote the Windows 10/Microsoft Store app vs the desktop application with significantly more capability though I believe the Win10/Store version is expected to catch up at some point.
panta 5y ago
The new Evernote desktop app is terrible. It’s slow as molasses (Electron?), search is not reliable, and without connectivity it doesn’t work (you don’t see your local notes). Adding notes via the dedicated email address doesn’t work anymore. They are adding new features of little or no value while letting the essentials rot. I’m a long time paying customer, and I have been recommending it to many people, but now I’m preparing to leave too.
mkr-hn 5y ago
Most communities have regulars with a consistent angle. There's always a "no new things!" person or three on product forums.
chillfox 5y ago
They have been stupid for a long time now. I pretty much stopped adding new notes to Evernote back when they changed the web app. It’s looking like I will have to write my own note app if I want something that does what I want and is going to last so I don’t loose my notes every decade.
bmarquez 5y ago
> Evernote also refuses to create multiple level of notebooks I remember asking for this over 10 years ago in their user forums, only to get some volunteer evangelist (who wasn't an employee and didn't have an official title but spent hours a day on the forum) claiming it "wasn't needed". I gave up on Evernote when I realized they were spending more time on branding instead of features and reliability. And the constant in-app advertising nagging me to upgrade from Plus to Premium didn't help. I was already paying them money, I shouldn't have been treated like a free user.
- temp8964 5y ago
  > I remember asking for this over 10 years ago in their user forums, only to get some volunteer evangelist (who wasn't an employee and didn't have an official title but spent hours a day on the forum) claiming it "wasn't needed". This is exactly what I found a couple years ago. These people were under many threads with new feature suggestions. Not sure whether they are still there. They do find a purpose of their life. Lol.
Phaedor 5y ago
As someone using Evernote for ~10 years, it has been terrible for me recently too. I have been getting a "Sorry, we’re having some trouble loading Evernote Web." error about 80% of the time I open their web app for the past 1-2 weeks. This thread is the first time I even heard about notion, but since they are getting so much praise here and since they made it so easy to import my notes, I just switched over.

dkarl 5y ago

I don't participate in the Evernote forums, but I have been a heavy user of Evernote since 2014, and I've seen other simple apps that I liked and depended on go into an obnoxious feature spiral as they desperately tried to unlock a higher level of market share, leading to degradation of usability and reliability. I'm happy for Evernote to let the product "stagnate" in a form that is useful and reliable for me, so I can understand why some people are vocal about Evernote not expanding their scope. However, if they take away my ability to set the default font size, or create multiple notebooks, I will probably leave as well. Taking away multiple notebooks would break a lot of my use cases. Maybe I am already using the legacy version?

temp8964 5y ago
Sorry with the confusion. "multiple levels of notebooks" is a separated topic. And I forgot to type "levels of"... But if you didn't notice the change of default font and font size, may be you are using the legacy version.

fencepost 5y ago

Evernote has been really stupid recently. They created a new version of their desktop app which does not include all the functions of the previous app. Sounds like what Microsoft did with OneNote the Windows 10/Microsoft Store app vs the desktop application with significantly more capability though I believe the Win10/Store version is expected to catch up at some point.

panta 5y ago

The new Evernote desktop app is terrible. It’s slow as molasses (Electron?), search is not reliable, and without connectivity it doesn’t work (you don’t see your local notes). Adding notes via the dedicated email address doesn’t work anymore. They are adding new features of little or no value while letting the essentials rot. I’m a long time paying customer, and I have been recommending it to many people, but now I’m preparing to leave too.

mkr-hn 5y ago

Most communities have regulars with a consistent angle. There's always a "no new things!" person or three on product forums.

chillfox 5y ago

They have been stupid for a long time now. I pretty much stopped adding new notes to Evernote back when they changed the web app. It’s looking like I will have to write my own note app if I want something that does what I want and is going to last so I don’t loose my notes every decade.

bmarquez 5y ago

> Evernote also refuses to create multiple level of notebooks I remember asking for this over 10 years ago in their user forums, only to get some volunteer evangelist (who wasn't an employee and didn't have an official title but spent hours a day on the forum) claiming it "wasn't needed". I gave up on Evernote when I realized they were spending more time on branding instead of features and reliability. And the constant in-app advertising nagging me to upgrade from Plus to Premium didn't help. I was already paying them money, I shouldn't have been treated like a free user.

temp8964 5y ago
> I remember asking for this over 10 years ago in their user forums, only to get some volunteer evangelist (who wasn't an employee and didn't have an official title but spent hours a day on the forum) claiming it "wasn't needed". This is exactly what I found a couple years ago. These people were under many threads with new feature suggestions. Not sure whether they are still there. They do find a purpose of their life. Lol.

Phaedor 5y ago

As someone using Evernote for ~10 years, it has been terrible for me recently too. I have been getting a "Sorry, we’re having some trouble loading Evernote Web." error about 80% of the time I open their web app for the past 1-2 weeks. This thread is the first time I even heard about notion, but since they are getting so much praise here and since they made it so easy to import my notes, I just switched over.