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> one recommends "don't be a jerk" and the other recommends "complain enough" Those aren't mutually exclusive. You can complain a lot but not be a jerk. You ju
by gwoplock 5y ago
> one recommends "don't be a jerk" and the other recommends "complain enough"
Those aren't mutually exclusive. You can complain a lot but not be a jerk. You just have to understand and acknowledge the situation the customer service rep is in but still be firm on what you want.