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Someone I know recently quit an Amazon warehouse job. According to him, the actual work is not as bad as some people make it out to be, but what got him in the
by deepspace 5y ago
Someone I know recently quit an Amazon warehouse job. According to him, the actual work is not as bad as some people make it out to be, but what got him in the end was the relentless, mindless automation of the HR and performance systems.
Sometimes the scanning machines they used glitched, causing the system to erroneously report that they were 'idle' for 15 minutes. This inevitably resulted in a scolding from their manager, or even a formal warning on their record. Managers always believed the automated systems over employees.
He was studying part-time, and every single time he was given permission to take a day off for an exam, whether paid or unpaid, the system mistakenly marked him as absent and added 'points' to his record. He often had to spend hours of personal time on the phone with HR to get these points removed. Accumulating a certain number of points meant being fired automatically.
- solarmist 5y agoThat’s sounds exactly like what the NYT article describes.
- equitablequal 5y agoWow, they really used IRS/DMV as a model for their HR UX.. 'Our systems make mistakes that affect your present and future opportunities in mere seconds with no human presence - Now that's what I call efficiency!'
- hallway_monitor 5y agoSomeone close to me quit a warehouse job also, mainly due to overnight work. She imagined that an all-seeing AI called Mother made all the decisions.
- HumblyTossed 5y ago> He often had to spend hours of personal time on the phone with HR to get these points removed. People, please don't do this. It is not YOUR responsibility to eat this cost. This should have been paid for time.