I have a friend who owns an HVAC shop. Equipment has been on multi-month lead times since covid started. Her company is basically only doing installs right now

I have a friend who owns an HVAC shop. Equipment has been on multi-month lead times since covid started. Her company is basically only doing installs right now because they can order the equipment well ahead of time and plan the installs. They haven’t been able to get adequate parts to do break-fix or maintenance service for a while so she just stopped doing it.