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Of the two other responses to this thread, one recommends "don't be a jerk" and the other recommends "complain enough". I wonder if there just isn't a negative
by zenta 5y ago
Of the two other responses to this thread, one recommends "don't be a jerk" and the other recommends "complain enough".
I wonder if there just isn't a negative feedback loop here (everybody gets helped) so people just assume their way is the most effective.
- gwoplock 5y ago> one recommends "don't be a jerk" and the other recommends "complain enough" Those aren't mutually exclusive. You can complain a lot but not be a jerk. You just have to understand and acknowledge the situation the customer service rep is in but still be firm on what you want.