People's experiences are mared by bad behavior on the airlines. Most airlines lock you into whatever you bought and put so many restrictions on it that it's rid

People's experiences are mared by bad behavior on the airlines. Most airlines lock you into whatever you bought and put so many restrictions on it that it's ridicious. (extremely high change fees, baggage fees, etc) They give you a false option that you can buy out of these things. (Paying more money.. but often those options are obscenely over priced) Different airlines handle misconnects differently: Delta sometimes auto rebooks, United and US Airways required you to call and rebook.. although US Airways required you to work with the gate or call before hand and you got issued a new ticket at the kisok. On top of this.. there are different rules you aren't explained about what conditions indicate you can break the ticket without being penalized. (Schedule change being one) Lastly, theres the effect of that the airline never takes responsibility when they screw up. It's always "eh you should know better" .. Leftouthansa sends your bags to EWR on a FRA-LHR-ORD flight? Maybe you'll get your bags in 48 hours? Don't forget to ask for an amenity kit (that's on you to ask for). Bag got lost and you want reimburstment? Please keep your recepts from years ago for the jeans you had in there.