This article is a "top 5": 1. Amazon has been churning through employees. - 3% of hourly associates/week. 2. Buggy and patchwork systems caused some workers to

This article is a "top 5": 1. Amazon has been churning through employees. - 3% of hourly associates/week. 2. Buggy and patchwork systems caused some workers to lose their benefits, and even their jobs, in error. 3. Amazon’s strict monitoring of workers has stoked a culture of fear. 4. There is rising concern over racial inequity. 5. Many of Amazon’s most contentious policies go back to Jeff Bezos’ original vision. The deep dive is : https://www.nytimes.com/interactive/2021/06/15/us/amazon-workers.html https://www.nytimes.com/interactive/2021/06/15/us/amazon-wor..., https://news.ycombinator.com/item?id=27513430 https://news.ycombinator.com/item?id=27513430 On Bezos' vision, quoting: [Some of the practices that most frustrate employees — the short-term-employment model, with little opportunity for advancement, and the use of technology to hire, monitor and manage workers — come from Jeff Bezos, Amazon’s founder and chief executive." He believed that an entrenched work force created a “march to mediocrity,” said David Niekerk, a former long-serving vice president who built the company’s original human resources operations in the warehouses. Company data showed that most employees became less eager over time, he said, and Mr. Bezos believed that people were inherently lazy. “What he would say is that our nature as humans is to expend as little energy as possible to get what we want or need,” Mr. Niekerk said. That conviction was embedded throughout the business, from the ease of instant ordering to the pervasive use of data to get the most out of employees. Mr. Bezos recently made startling concessions about the system he invented. In a letter to shareholders, he said the union effort in Alabama had shown that “we need a better vision for how we create value for employees — a vision for their success” — and vowed to become “Earth’s best employer.”]