2 ms·
AirBnB will always take the side of hosts; their business model depends on cornering the market on hosts. Where there are hosts, there will be guests, or so the
by 1024core 5y ago
AirBnB will always take the side of hosts; their business model depends on cornering the market on hosts. Where there are hosts, there will be guests, or so they think.
This is why they remove reviews which are negative. I stayed at an AirBnB in Hawaii once, which was filthy. In the middle of the night I decided to just leave, and I told the AirBnB CSR that I couldn't stay there. They agreed and refunded me that day's cost. But they wouldn't let me leave a review, claiming that since I had not stayed, I couldn't leave one. If only I had read a negative review before booking, I would not have booked it.
And recently, I tried to book a place to get away into the boonies for a bit. I noticed that none of the reviews of that place were more recent than May 2020. I put in a request, and never heard back from the host. How rude! Once again, if they had some reviews in there about hosts, I wouldn't have wasted my time.