Onyx Boox Note Air Is extremely fragile. I had mine in a case in my backpack. Not a scratch on the screen, not a crack anywhere. The E-ink has crazy lines in it

Onyx Boox Note Air Is extremely fragile. I had mine in a case in my backpack. Not a scratch on the screen, not a crack anywhere. The E-ink has crazy lines in it, not sure if it was pressure in the back pack but be careful. I loved the device, reading and writing on it was awesome but the company wanted $200 to fix it plus shipping both ways. Thankfully Amazon made an exception and I got all my money back.