4 ms·
There's bigger issues IMO, based on the article: * Accepting hosts with prior criminal charges for battery, who then proceeded to sexually assault a guest. *
by dannyw 5y ago
There's bigger issues IMO, based on the article:
* Accepting hosts with prior criminal charges for battery, who then proceeded to sexually assault a guest.
* Under-resourcing trust and safety teams until it became such as big problem, the CEO had to step in.
* Choosing to lay-off the entire Portland trust and safety team during COVID, telling them to relocate to another country (Canada) during a pandemic (!!) at lower pay, or lose their jobs.
I used to work for a 'sharing economy company' (no, not Airbnb, but also not naming names), on what you'd call "trust and safety". I don't feel like we got enough resources.
It was less about trust and safety, and it was more about, "How do we make problems disappear?" There were plenty of sensible ideas that would've improved safety for our users, but they were ignored.
- himinlomax 5y ago> * Accepting hosts with prior criminal charges for battery, who then proceeded to sexually assault a guest. The article says the offender had been charged but not convicted; what are they supposed to do? Know better than the justice system? And then they'd have complaints that people who have been wrongly accused at some point and found innocent, many of whom are likely to be minorities, are denied business by AirBNB.
- bellyfullofbac 5y agoAirBnB should just implement its own social scoring system. Apply it to everyone so they already have data for future hosts and guests. /s but I kinda want to see such a tech and head-explosions of the announcement.
- lupire 5y agoThey could disclose the charges and let guests decide.
- refurb 5y agoIs it really that unreasonable to tell someone they can’t be a host until their violent crime charges are resolved?
- himinlomax 5y ago"Innocent until proven guilty"
- refurb 5y agoAirBnB is not putting these people in prison they just aren’t letting them be hosts. I mean, would you be cool with letting someone charged with a violent crime work at a daycare until found guilty?
- himinlomax 5y agoI'm not saying it's not a problem, I'm saying there's no simple and fair solution.
- chanmad29 5y agosounds a lot like how HR works- both as a front and on the inside.
- Der_Einzige 5y agoMy roommate, who was hired for disaster response at Airbnb at the beginning of covid (January) was thought by us to be un-layoff-able due to her important role. months of her working 12 hour days go by, and she ends up laid off in the mass lay off that Airbnb did around June. I saw how hard she worked. I saw how important her role was, and they threw her aside. AirBnB is a disaster when it comes to anything involving safety, health, or disaster response.