I think the author is just referring to writing heart-felt letters or well-thought-out business correspondence. People en masse don’t know how to communicate th

I think the author is just referring to writing heart-felt letters or well-thought-out business correspondence. People en masse don’t know how to communicate these days because of the instant gratification of snaps and DMs and yadda-yadda. We don’t know how to read either because we skim the internet’s garbage, sifting through ads to get to the meaning of a blog entry, only to think we understand it but… what if we skimmed over it?? Communication and social interaction have been junk-food-ized just like everything else mass produced, and supplied in abundance. Then again, the author’s post didn’t exactly communicate that well—this is just my interpretation :)