meh, it's about balance and knowing what communication medium to use for a specific topic. great teams don't just use one communication method, they adapt to t

meh, it's about balance and knowing what communication medium to use for a specific topic. great teams don't just use one communication method, they adapt to the situation and people. For deeply technical topics where there are a ton of specific details, yes - use writing. For more free form topics - one on ones, retros, brainstorming, high level planning, calls or video chat may work better. It depends on what the people involved want. No communication tool is perfect, use the ones that are right for the topic at hand.