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> As if to emphasize the cultural differences between America and Romania, Bitdefender’s website reportedly prevents people from canceling auto-renew. To quote
by Macha 5y ago
> As if to emphasize the cultural differences between America and Romania, Bitdefender’s website reportedly prevents people from canceling auto-renew. To quote one user’s reaction,
!?
A great many US products and services have similar approachs. Think ISPs, gyms, the NYT, etc.
I agree the behaviour is scummy, but no need single out Romania for it.
- willis936 5y agoThere is a difference between a contractual agreement to use a service for a period of time and just pulling money out without such a contract or any other form of consent. That is to say: one is legal in the US and the other is not.
- Macha 5y agoI'm sure NYT and Bitdefender both have "the contract auto-renews unless explicitly cancelled" in their terms. The only place NYT allows you to cancel online is California, because of relatively recent regulation. Elsewhere you need to contact their retention department. I'm really not seeing the difference between their actions.