5 ms·

Given the cost of delivery, Do you think some version of grocery pickup is here to stay? Or over a few years those will be gone? And does this mean someone wil

by petra 5y ago

Given the cost of delivery, Do you think some version of grocery pickup is here to stay? Or over a few years those will be gone? And does this mean someone will probably build a parcel locker network for groceries?

Ma8ee 5y ago
I'm certain they will, at least here in Sweden. We have bought most of our groceries online for years. It is worth quite a bit to not have to use half a Sunday to drive to a big ugly supermarket surrounded by a huge parking lot and then run around trying to find whatever that isn't where I expected it to be.
Symbiote 5y ago
It isn't common in the UK, where online supermarket shopping has existed since about 1997. (And not as some obscure thing, the biggest supermarket launched it then.)
- Mauricebranagh 5y ago
  I know Sainsburys was trialing back then, I knew one of the developers on the project at BT. One of our team members was an alpha tester, and one delivery he got was a pallet of salad cream instead of just one bottle.
  - adwww 5y ago
    Over 20 years later, this still happens to me every time I ever buy root ginger. I always want a lump / knob / finger / whatever of ginger, and without fail forget that the unit of measure is a kilogram, which would take me months to get through.
michaelt 5y ago
Click-and-collect from supermarkets' existing stores is likely here to stay. It's very appealing for people on strict budgets, because you don't get to the cash register then realise you have to put things back. However, any retailer with existing stores wants to operate click-and-collect from those, as if you realise you forgot something on your order you'll go into the store.
- foolinaround 5y ago
  on an item where quality parameters vary so much ( size, visual shape, ripeness etc), customers will not give up the value of touching and picking an item. This applies to a cabbage or a fish. In the case of a pair of socks which are standardized, they may not care as much to physically pick up stuff. --- I have always thought that the disruption to costco would be an online warehouse, that could gather the customer's preferences ( patterns of buying - and consolidate them and send them to localized centers ). Customers can then pick them up or have them delivered. Discovery will purely be through the web.
- ceejayoz 5y ago
  > Click-and-collect from supermarkets' existing stores is likely here to stay. It's very appealing for people on strict budgets, because you don't get to the cash register then realise you have to put things back. People on strict budgets typically also need to stretch that budget as far as they can; they likely can't absorb the markups on each item that pays for the in-store shopper to collect them.
  - michaelt 5y ago
    In my country, there's no markup or service charge on click-and-collect.
    - throwaway0a5e 5y ago
      That just means it's baked into the price like "free" shipping.

by petra 5y ago

Ma8ee 5y ago

I'm certain they will, at least here in Sweden. We have bought most of our groceries online for years. It is worth quite a bit to not have to use half a Sunday to drive to a big ugly supermarket surrounded by a huge parking lot and then run around trying to find whatever that isn't where I expected it to be.

Symbiote 5y ago

It isn't common in the UK, where online supermarket shopping has existed since about 1997. (And not as some obscure thing, the biggest supermarket launched it then.)

Mauricebranagh 5y ago
I know Sainsburys was trialing back then, I knew one of the developers on the project at BT. One of our team members was an alpha tester, and one delivery he got was a pallet of salad cream instead of just one bottle.
- adwww 5y ago
  Over 20 years later, this still happens to me every time I ever buy root ginger. I always want a lump / knob / finger / whatever of ginger, and without fail forget that the unit of measure is a kilogram, which would take me months to get through.

michaelt 5y ago

Click-and-collect from supermarkets' existing stores is likely here to stay. It's very appealing for people on strict budgets, because you don't get to the cash register then realise you have to put things back. However, any retailer with existing stores wants to operate click-and-collect from those, as if you realise you forgot something on your order you'll go into the store.

foolinaround 5y ago
on an item where quality parameters vary so much ( size, visual shape, ripeness etc), customers will not give up the value of touching and picking an item. This applies to a cabbage or a fish. In the case of a pair of socks which are standardized, they may not care as much to physically pick up stuff. --- I have always thought that the disruption to costco would be an online warehouse, that could gather the customer's preferences ( patterns of buying - and consolidate them and send them to localized centers ). Customers can then pick them up or have them delivered. Discovery will purely be through the web.
ceejayoz 5y ago
> Click-and-collect from supermarkets' existing stores is likely here to stay. It's very appealing for people on strict budgets, because you don't get to the cash register then realise you have to put things back. People on strict budgets typically also need to stretch that budget as far as they can; they likely can't absorb the markups on each item that pays for the in-store shopper to collect them.
- michaelt 5y ago
  In my country, there's no markup or service charge on click-and-collect.
  - throwaway0a5e 5y ago
    That just means it's baked into the price like "free" shipping.